To register for online access. Report support incidents or review your current incidents. Download product manuals, tutorials and further product information. Locate information on product levels and operating system compatibility.

Welcome to the MacroLan Service Desk customer portal. Please take a moment to register your email address. Once logged in, you will have access to log and view tickets which you were a requester of. We offer a complete range of digital connectivity, hosting, cloud and voice services to our clients in Cape Town, Johannesburg and Durban. Internet Service Provider Consulting Services. For more information, please refer to our website www.

The browser you are using is too old. OTRS runs with a huge lists of browsers, please upgrade to one of these. Please see the documentation or ask your admin for further information. A new password will be sent to your email address. Please fill out this form to receive login credentials.

How to receive technical support. Logging in to your Admin area. Selecting the pages to display. Adding or changing email addresses. Adding or changing a cc email address. Turning the cart on or off. Changing the cart-added sales tax.

Register a new account to submit new tickets or manage subscriptions. Submit a new issue to a department. View categorized listing of all common frequently asked questions. Take a step-by-step tour to find the solution to all your issues. View latest company news and announcements. View our categorized library of downloads for all necessary manuals, software, etc. Help Desk Software by Kayako SupportSuite v3.